Returns and Refund Policy
At Yusables.com, we want to ensure that our customers have a satisfactory shopping experience. We understand that there may be instances where a customer needs to return a product. To facilitate this process, we have created a comprehensive refund policy that is fair and transparent.
Customers have three days from the date of receipt of their order to contact our website if they have any issues. They must then return the product within seven days to receive a full refund. After the seven-day period, returns will not be accepted.
Full refunds will only be issued for faulty items. However, if a customer has made a mistake and needs to return an item, we will charge a 10% restocking fee. This fee will be deducted from the refund amount.
When returning items, customers must ensure that they are in new and unused condition and still in their original packaging. If items are returned in used condition or without their original packaging, they will attract a restocking fee.
Customers are responsible for return shipping fees. We recommend that customers use a tracked shipping service to ensure that their returns are delivered to us. Once we receive the returned item, we will process the refund within three business days.
In conclusion, our refund policy is designed to ensure that our customers have a hassle-free experience when returning products. We urge our customers to read and understand our policy before making a purchase to avoid any misunderstandings.